Rich Castaneda is owner of TSP Technology Group located in Gresham, OR. TSP Technology is a Microsoft Certified Small Business Specialist and provides computer and network support services to small and medium size businesses in the Gresham, Oregon and surrounding areas of Troutdale, Fairview, Portland, and Clackamas.
Microsoft SharePoint Discussion Boards are email enabled. Company teams can use discussion boards to manage customer service responses. When a team member responds to a customer and cc’s the discussion board, everyone can comment, post, and follow-up with the customer. This is a function that could be accomplished via Public Folders, but SharePoint is much more elegant and [...]
Server Upgrade Provides 10X performance increase and Secures Mission Critical Data for local Small Business Apartment Community Management (ACM), Gresham, OR based full service Property Management Company (specializing in multi-family housing), had been experiencing severe performance problems when remote office users connected to their Intuit QuickBooks Enterprise company files. Productivity was low, with users blaming [...]
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