Rich Castaneda is owner of TSP Technology Group located in Gresham, OR. TSP Technology is a Microsoft Certified Small Business Specialist and provides computer and network support services to small and medium size businesses in the Gresham, Oregon and surrounding areas of Troutdale, Fairview, Portland, and Clackamas.
If you’re still on Office 2003 or earlier, and you want to upgrade, you’ll likely be going straight to Office 2010. There are still plenty of retail copies of Office 2007, but officially, Microsoft has started shipping 2010. If you’re a business customer with an open or volume license, you can select from two versions: [...]
I just installed Microsoft Office 2010 and have started using it in place of Microsoft Office 2007. Outlook 2010 seems to have the most significant changes, including Conversation View & Quick Steps. Conversion view allows a user to group and view emails by conversation. This will not only save space in your inbox, but will save time if you haven’t been good at [...]
If you thought about upgrading to Office 2007 from your trusty older version, forget it. Microsoft has released Office 2010. From what I understand, it’s not much different than Office 2007 in terms of the user interface, but at the guts level, Office 2010 is built for collaboration. I’ll be doing some testing and will [...]
Microsoft SharePoint Discussion Boards are email enabled. Company teams can use discussion boards to manage customer service responses. When a team member responds to a customer and cc’s the discussion board, everyone can comment, post, and follow-up with the customer. This is a function that could be accomplished via Public Folders, but SharePoint is much more elegant and [...]
Indeed it does make sense for Small Business Small business owners can have the same capability large companies spend millions on, for just a few dollars per month. Hosted Exchange provides effective and consistent electronic communication which translates to increased productivity and customer satisfaction. Employees can now collaborate and work more effectively with shared calendars and contacts, [...]
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