Rich Castaneda is owner of TSP Technology Group located in Gresham, OR. TSP Technology is a Microsoft Certified Small Business Specialist and provides computer and network support services to small and medium size businesses in the Gresham, Oregon and surrounding areas of Troutdale, Fairview, Portland, and Clackamas.
Microsoft SharePoint Discussion Boards are email enabled. Company teams can use discussion boards to manage customer service responses. When a team member responds to a customer and cc’s the discussion board, everyone can comment, post, and follow-up with the customer. This is a function that could be accomplished via Public Folders, but SharePoint is much more elegant and [...]
Indeed it does make sense for Small Business Small business owners can have the same capability large companies spend millions on, for just a few dollars per month. Hosted Exchange provides effective and consistent electronic communication which translates to increased productivity and customer satisfaction. Employees can now collaborate and work more effectively with shared calendars and contacts, [...]
Microsoft’s Business Productivity Online Suite (BPOS) provides productivity boost to Gresham, OR busy clinic. In addition to the advantages of hosted Exchange, Office Communicator increases productivity by allowing effective communication between office staff. Instead of getting up and walking to ask important pertinent questions, a simple instant message allows fast and customer service oriented responses [...]
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