Rich Castaneda is owner of TSP Technology Group located in Gresham, OR. TSP Technology is a Microsoft Certified Small Business Specialist and provides computer and network support services to small and medium size businesses in the Gresham, Oregon and surrounding areas of Troutdale, Fairview, Portland, and Clackamas.
If you’re still on Office 2003 or earlier, and you want to upgrade, you’ll likely be going straight to Office 2010. There are still plenty of retail copies of Office 2007, but officially, Microsoft has started shipping 2010. If you’re a business customer with an open or volume license, you can select from two versions: [...]
I just installed Microsoft Office 2010 and have started using it in place of Microsoft Office 2007. Outlook 2010 seems to have the most significant changes, including Conversation View & Quick Steps. Conversion view allows a user to group and view emails by conversation. This will not only save space in your inbox, but will save time if you haven’t been good at [...]
If you thought about upgrading to Office 2007 from your trusty older version, forget it. Microsoft has released Office 2010. From what I understand, it’s not much different than Office 2007 in terms of the user interface, but at the guts level, Office 2010 is built for collaboration. I’ll be doing some testing and will [...]
Even a simple reboot of a Windows Server can result in a server down emergency-especially when done remotely. A clients Small Business Server 2008 was utilizing more memory than it should (probably due to a memory leak). We made the decision to reboot it since it hadn’t been done in 73 days. We informed the [...]
Microsoft SharePoint Discussion Boards are email enabled. Company teams can use discussion boards to manage customer service responses. When a team member responds to a customer and cc’s the discussion board, everyone can comment, post, and follow-up with the customer. This is a function that could be accomplished via Public Folders, but SharePoint is much more elegant and [...]
Microsoft Server 2008 Foundation literally becomes the foundation for Columbia City Benefits Group. The server allows remote and local users to access business critical contact data while securing the network and protecting data from loss. Foundation Server is extremely affordable and provides much of the same functionality as the full version for up to 15 users. It’s an [...]
Small Business Server 2008 Improves Company Productivity Sock Dreams, a Portland, OR based retailer of socks and accessories has been enjoying the productivity benefits of Small Business Server 2003 for the past five or so years. With increased growth and demand on their infrastructure, it was clear that an upgrade in server hardware and operating system was [...]
Indeed it does make sense for Small Business Small business owners can have the same capability large companies spend millions on, for just a few dollars per month. Hosted Exchange provides effective and consistent electronic communication which translates to increased productivity and customer satisfaction. Employees can now collaborate and work more effectively with shared calendars and contacts, [...]
Microsoft’s Business Productivity Online Suite (BPOS) provides productivity boost to Gresham, OR busy clinic. In addition to the advantages of hosted Exchange, Office Communicator increases productivity by allowing effective communication between office staff. Instead of getting up and walking to ask important pertinent questions, a simple instant message allows fast and customer service oriented responses [...]
Outdoor Wireless Bridge Solves Internet Access Problem for Rural Truck Repair Shop Owners Orval Long Truck Repair needed to solve an Internet access problem when downloading updates to their truck diagnostic software or accessing the Internet inside the shop. The shop is located in a metal building in a rural area disconnected from the main office building.
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